Last Updated: February 20, 2025
Welcome to Eco Life Path ("we," "us," or "our"). These Terms and Conditions ("Terms") outline the rules for using our website, ecolifepath.com, and all associated services ("Services"). By accessing or using our platform, you agree to follow these Terms. If you do not agree, please refrain from using our Services.
1. Acceptance of Terms
By accessing or using our Services, you confirm that you’ve read, understood, and agreed to these Terms, including any future updates. We reserve the right to modify these Terms at any time without prior notice. Continued use of our Services after changes signifies your acceptance of the updated Terms.
2. Eligibility
Our Services are intended for individuals aged 18 or older. By using our platform, you confirm that you meet this age requirement and have the legal capacity to enter into this agreement. If you’re using our Services on behalf of an organization, you affirm that you’re authorized to bind that organization to these Terms.
3. Account Registration and Security
To access certain features, you may need to create an account. You agree to provide accurate, up-to-date information during registration and to keep it current. Safeguarding your account credentials is your responsibility, and you’re accountable for all activities under your account. Notify us immediately if you suspect unauthorized use. We are not responsible for any loss or damage resulting from failure to maintain account security.
4. Use of the Service
License:
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes, provided you comply with these Terms.
User Responsibilities:
You agree to use our platform lawfully and refrain from:
• Overloading or disrupting our systems.
• Interfering with network operations.
• Engaging in fraudulent or harmful activities, including spreading malicious software.
• Copying, selling, or exploiting our Services without written permission.
5. Payments and Refunds
Some features may require payment through a token-based system. By making a purchase, you agree to the applicable fees listed on our Pricing page. Refunds are generally not provided, except where required by law.
6. Intellectual Property Rights
All content on Eco Life Path—including text, graphics, logos, images, and software—is owned by us or our licensors and is protected by copyright and intellectual property laws. You may not modify, reproduce, or distribute any content without our prior written consent. Unauthorized use may result in legal action.
7. Disclaimers and Limitation of Liability
No Warranty:
Our Services are provided on an "as-is" and "as-available" basis, without warranties of any kind. We cannot guarantee uninterrupted, error-free service or absolute security. Any advice or recommendations from our AI assistant are for informational purposes only and should not replace personal judgment.
Limitation of Liability:
Eco Life Path and its affiliates are not liable for indirect, incidental, or consequential damage arising from:
• Your use or inability to use the Services.
• Unauthorized access to your data.
• Any other issue related to our Services.
8. Indemnification
You agree to defend, indemnify, and hold harmless Eco Life Path, its employees, directors, and partners from any claims, losses, damages, or legal fees resulting from your use of the Services or violation of these Terms.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Czech Republic. Any disputes will be resolved exclusively in the courts of Czech Republic.
10. Termination
We may suspend or terminate your account if you violate these Terms or engage in activities that harm other users, our platform, or our reputation.
11. Miscellaneous
If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right under these Terms does not waive our ability to enforce that right later.
By using Eco Life Path, you confirm that you have read, understood, and agreed to these Terms. If you have any questions, please contact us at info4@alltrademarket.com
12. Complaints and Disputes Policy
1. Purpose
This Complaints and Disputes Policy sets out how Alltrade Marketplace s.r.o. (“the Company”, “we”, “our”, “us”) manages customer complaints and dispute resolution in a fair, transparent, and timely manner. We are committed to ensuring a high level of service quality and maintaining trust in all digital services we provide.
2. Scope
This policy applies to all users, clients, and partners who use or interact with our digital services, websites, or AI-based tools, including but not limited to Eco Life Path and other products operated by Alltrade Marketplace s.r.o.
3. How to Submit a Complaint
Customers can submit complaints by any of the following means:
• Email: info4@alltrademarket.com
• Mail: Alltrade Marketplace s.r.o., Vlkova 532/8, Žižkov, 130 00 Praha 3, Czech Republic
When submitting a complaint, please include:
• Your full name and contact details
• The nature of the complaint and any relevant evidence (e.g. screenshots, correspondence)
• The date on which the issue occurred
4. Acknowledgment
We will acknowledge receipt of your complaint within 5 business days and provide a reference number for tracking.
5. Investigation and Resolution
• All complaints are investigated objectively and confidentially by our internal compliance team.
• We aim to provide a final response within 30 days. If additional time is required, you will be informed in writing.
• Possible outcomes include resolution, refund, service correction, or an explanation of the Company’s position.
6. Escalation
If you are not satisfied with our resolution, you may escalate the dispute by contacting:
• Supervisory Authority:
Czech Trade Inspection Authority (Česká obchodní inspekce – ČOI)
https://www.coi.cz/en/
For online transactions, you may also use the EU Online Dispute Resolution (ODR) Platform:
https://ec.europa.eu/consumers/odr
7. Confidentiality
All complaints and disputes are handled in strict confidence. Personal information is processed in accordance with our [Privacy Policy] and applicable data protection laws (including GDPR).
8. Continuous Improvement
We review complaint data regularly to identify patterns, improve service quality, and enhance user satisfaction.
A post from bzcompany2 on COI provided by: https://coi.gov.cz
13. Contact Us
For questions or concerns about these terms and Conditions, please contact us at info4@alltrademarket.com.
